Last updated: 10 August 2026
Next Step Hua Hin respects your privacy and handles personal information responsibly. This Privacy Policy explains what information we may collect when you use our website, contact us, visit our Hua Hin office, or enquire about visa, immigration, driving licence, passport or related support services.
Information we may collect
We may collect your name, telephone number, email address, nationality, enquiry details and any information you choose to provide. If you become a client, we may also need identification, passport, visa, financial, residential and other supporting information required to assess or provide the requested service.
Our website may automatically collect limited technical information, such as your IP address, browser type, device information, pages visited and cookie data.
How we use your information
We use personal information to respond to enquiries, arrange consultations, assess service requirements, prepare or support applications, communicate about your matter, improve our website, protect our systems, meet legal obligations and maintain appropriate business records.
Depending on the circumstances, processing may be based on your consent, steps requested before entering into an agreement, performance of our agreement, legal obligations, or legitimate business interests that do not override your rights.
Sharing and international transfers
Where necessary for your requested service, information may be shared with authorised staff, professional advisers, service providers, translators, couriers, financial institutions, government bodies or other organisations involved in the process. Some recipients or technology providers may be located outside Thailand. We take reasonable steps to limit disclosure and protect information appropriately.
We do not sell your personal information.
Storage and security
We retain information only for as long as reasonably necessary for the relevant service, legal obligations, dispute handling and legitimate record-keeping purposes. We use reasonable administrative and technical safeguards, although no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Subject to applicable law, you may request access to or correction of your information, object to or restrict certain processing, request deletion or portability where applicable, or withdraw consent. Withdrawing consent does not affect processing already carried out lawfully.
To make a privacy request, email [email protected]. We may need to verify your identity before acting on a request.
Contact us
For privacy questions, contact Next Step Hua Hin by email at [email protected], call 098-662-2512, use WhatsApp at +66 98 662 2512, or visit our Hua Hin office.
We may update this policy when our services, website or legal obligations change. The current version will be posted on this page.
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